Privacy Policy for Best Pars

Last Updated: October 13, 2025

This Privacy Policy explains how Best Pars (“we”, “us” or “our”) collects, uses, discloses and safeguards your personal information when you visit our websites, use our mobile applications or interact with our services globally (collectively, the “Services”). It also sets out your rights and choices concerning your personal information.
Because we operate internationally, our practices comply with major privacy laws, including the General Data Protection Regulation (GDPR) in the European Economic Area (EEA) and United Kingdom (UK), the California Consumer Privacy Act (CCPA) and similar U.S. state laws, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant regulations.

1. Scope and Updates of this Policy

This Policy applies to all users of our Services anywhere in the world. By using our Services, you agree to the data practices described here.
We may modify this Policy to reflect changes in our business or legal requirements. We will post the updated Policy and indicate the “Last Updated” date. We may or may not provide separate notice of updates, so please review the current Privacy Policy posted on our website from time to time. By continuing to use the Services after an update, you agree to the current version of the Policy.

As a marketplace platform we host many independent vendors. We verify that vendors hold appropriate licences to sell on our platform and may monitor their licence status over time, but each vendor remains responsible for its own products, services, dealings with clients and data practices. Best Pars is not liable for any actions, omissions or representations of vendors.

2. Controller and Contact Details

Best Pars (and its affiliates) is the data controller for your personal information, regardless of where you reside.
If you have questions about privacy or wish to exercise your rights, please use the Contact Us page on our website.

3. What Personal Information We Collect

We collect personal information to operate and improve our Services.
We may collect information directly from you, automatically from your devices, and from third‑party sources.

3.1 Information You Provide

When you create an account or transact on our platform, you may provide:

  • Identification and contact details such as your name, address, telephone number and email address;
  • Account credentials such as username and password;
    • We do not store your full payment card information; transactions are processed by independent payment processors (such as Stripe and PayPal), which collect and store your payment details on their own systems. We share necessary data (e.g., name, email, billing address) with these processors to facilitate transactions. We do not control and are not responsible for those processors’ handling of your payment information;
    • Verification information for sellers, including business licences and other documentation we use to verify and, where appropriate, monitor that vendors are authorized to sell on our platform. Once verified, vendors operate as independent businesses and we are not responsible for their actions or data practices;
  • Content you post or send (messages, reviews, listings, images or videos) on our platform; and
  • Other information you voluntarily provide via surveys, customer support requests or other interactions.

These categories reflect common information collected by large online marketplaces and e‑commerce platforms, which typically include names, contact details, payment details and items sold or purchased.

3.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain information via cookies, log files and similar technologies, including:

  • Usage data such as your interactions with our Services (e.g., pages visited, products viewed, searches and actions taken).
  • Transaction data (e.g., bids, purchases, sales and related timestamps);
  • Device and connection information such as IP address, browser type, operating system, device identifiers, language settings and time‑zone;
  • Location data derived from your IP address or, with your consent, precise GPS location;
  • Cookie identifiers and tracking information. We use cookies to provide core functionalities, optimize our services, remember your preferences and show relevant ads.

3.3 Information from Other Sources

We may receive information from other sources, such as:

  • Service providers and partners (e.g., payment processors like Stripe and PayPal, identity verification vendors);
  • Shipping carriers and logistics providers (e.g., updated delivery information to correct records);
  • Public sources and data brokers (e.g., demographic or fraud‑prevention data);
  • Other users (e.g., when users participate in community discussions or use our messaging tools).

These third‑party sources supplement the information you provide and help us verify identities, detect fraud and personalize your experience.

3.4 Social Network Data

We allow you to use single‑sign‑on services (e.g., social networks) to create an account. The social network may provide us with certain information (such as your public profile or contact list) based on your settings. You can control what data we receive through your social network’s privacy settings.

We process personal information for various purposes and under different legal bases, as summarized below.
These purposes are similar to those used by other online marketplaces and e‑commerce platforms, which process data to provide services, personalize experiences, prevent fraud, comply with legal obligations and, with consent, for certain marketing activities and other legitimate interests such as improving services.

4.1 To Provide and Operate the Services (Contractual Necessity)

We use your personal information to:

  1. Create and manage accounts;
  2. Process and fulfil orders, including sending order confirmations, shipping notifications and facilitating returns;
  3. Provide payment and escrow services, including transferring necessary data to payment processors (e.g., Stripe and PayPal) and temporarily holding funds for milestone-based payments where applicable;
  4. Offer customer support, resolve disputes and respond to inquiries;
  5. Communicate with you about your account and transactions (via email, push notifications or phone); and
  6. Verify and monitor vendor licences and eligibility to sell on our platform to ensure vendors meet our requirements.

Processing is necessary to perform our contract with you and ensure transactions function smoothly.

We may process and disclose your information to:

  • Meet tax, accounting and regulatory requirements;
  • Respond to court orders, legal requests or lawful government investigations;
  • Conduct anti‑fraud, anti‑money‑laundering and “know‑your‑customer” checks; and
  • Enforce our Terms of Use and other policies.

These activities are required to comply with the law and protect our users and the public.

4.3 To Protect Vital Interests

We may process data to prevent harm, such as detecting and investigating activities that may endanger the safety or vital interests of individuals.

4.4 For Our Legitimate Interests

We process personal information to support legitimate business interests, such as:

  • Preventing fraud and misuse of our Services, including verifying identities, monitoring transactions and assessing risks;
  • Improving and personalizing our Services, such as analyzing usage data to enhance user experiences or develop new features;
  • Marketing and advertising (where permitted by law), including sending promotions and analysing email campaign effectiveness;
  • Facilitating logistics and delivery services through third‑party carriers;
  • Conducting research and analytics; and
  • Enabling corporate transactions, such as mergers or acquisitions.

We balance these interests with your privacy rights and implement safeguards accordingly.

Where required by law, we rely on your consent to process your personal information for specific purposes, such as:

  • Sending marketing communications;
  • Providing personalized advertising in the EEA/UK;
  • Processing precise location data;
  • Storing payment information for future transactions (within the EEA/UK);
  • Enabling single‑sign‑on services; and
  • Processing biometric data for seller verification.

You may withdraw your consent at any time by adjusting your account settings or contacting us. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

5. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to provide, secure and enhance our Services, including:

  • Essential cookies necessary for the website to function;
  • Performance cookies to monitor site performance and fix errors;
  • Preference cookies to remember your settings (e.g., language, currency); and
  • Advertising cookies to show relevant ads.

You can manage cookies through your browser or device settings and may choose to disable advertising cookies. However, disabling certain cookies may affect your ability to use core features.

6. How We Share Personal Information

We do not sell your personal information. We share information only as necessary to provide and improve our Services, fulfil legal obligations and protect ourselves and others. We do not share your personal information with third‑party advertisers or marketing partners. Categories of recipients include:

  • Other users involved in a transaction, for example sharing shipping addresses so buyers and sellers can complete delivery;
  • Service providers that process data on our behalf (e.g., payment processors such as Stripe and PayPal, hosting providers, logistics companies, identity verification services). These payment processors have access to personal information needed to process transactions and may temporarily hold funds for milestone payments; we do not store full card numbers or bank details;
  • Affiliated companies that provide parts of our Services globally;
  • Independent vendors (sellers) you transact with; they receive necessary information (such as your shipping address) to fulfil your order. Vendors are independent businesses responsible for complying with their own legal obligations and for their own privacy and data practices. We verify and may monitor that they hold appropriate licences to sell on Best Pars, but we do not control or take responsibility for their dealings with you or their use of your information;
  • Government authorities and law‑enforcement agencies to comply with legal obligations or protect rights; and
  • Potential buyers or sellers in the context of a corporate transaction (e.g., merger, acquisition), subject to confidentiality obligations.

When we share personal information, we require recipients to protect it and use it only for the purposes specified.

7. Cross‑Border Transfers of Personal Data

Our Services are provided globally. We may transfer your personal information to recipients in countries that may have different data‑protection standards than those in your country. For example, payment processors like Stripe and PayPal may process transactions in the United States or other jurisdictions.
We transfer data only where permitted by law and implement appropriate safeguards, including:

  • Adequacy decisions (if the destination country provides an adequate level of protection under applicable law);
  • Standard Contractual Clauses approved by the European Commission or other authorities;
  • Binding Corporate Rules for intra‑group transfers (where applicable); or
  • Other lawful transfer mechanisms permitted by GDPR, PIPEDA or CCPA.

We also regularly assess our transfer mechanisms in light of evolving legal standards.

8. Data Retention and Deletion

We retain personal information only as long as necessary to fulfil the purposes described in this Policy or as required by law.
Like other online marketplaces, factors influencing retention include:

  • The need to provide our Services and maintain business records;
  • Legal, regulatory, tax or accounting requirements;
  • The existence of disputes or fraud investigations; and
  • Whether you have withdrawn consent or requested deletion.

We will either delete or anonymize data when it is no longer needed. If deletion is not possible due to legal obligations, we will restrict the processing of the data.

9. Data Security

We take security seriously and implement technical and organizational measures to protect personal information from unauthorized access, disclosure or misuse.
Measures may include network security services, encryption in transit and at rest, firewalls, access controls, two‑factor authentication and physical security of data centers. We follow industry best practices such as using strong encryption protocols, secure payment processing and identity‑verification tools to protect personal information and prevent fraud. We do not store payment card information on our servers; payment card details are handled solely by our payment processors.
Despite our efforts, no method of transmission or storage is completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

10. Your Rights and Choices

Depending on your location and applicable law, you have certain rights regarding your personal information.

10.1 Access, Rectification and Portability

You may request access to your personal information, receive details about how it is processed and obtain a copy in a commonly used format. You can also request correction of inaccurate or incomplete data.

10.2 Erasure

You may request deletion of personal information when it is no longer needed for the purposes for which it was collected or when required by law. Note that we may retain certain data to comply with legal obligations, resolve disputes or enforce our agreements.

10.3 Restriction and Objection

You may request that we restrict processing of your personal information (for example, while we verify its accuracy).
You may also object to processing based on our legitimate interests or for direct marketing. If we process your data for direct marketing, you have the right to object at any time.

Where processing is based on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing prior to withdrawal, but may limit your ability to use certain features.

10.5 California and Other U.S. State Rights

If you are a resident of California or another U.S. state with a privacy law (e.g., Colorado, Connecticut, Virginia), you may have additional rights under CCPA or similar laws. These may include the right to know what categories of personal information we collect, use and share, the right to opt out of certain disclosures and the right to non‑discrimination for exercising your rights.

10.6 How to Exercise Your Rights

You can exercise your rights by logging into your account settings or contacting us via the contact information provided above. We may require verification of your identity before responding. If you are unsatisfied with our response, you can lodge a complaint with the relevant supervisory authority.

11. Marketing and Advertising

We may send you marketing communications about our Services or third‑party products, consistent with your preferences and applicable law.
You can opt out of marketing emails by clicking the unsubscribe link in the email or adjusting your communication preferences.
We participate in interest‑based advertising. When permitted, we may share pseudonymous identifiers (e.g., hashed email addresses, device IDs or cookie data) with advertising partners to deliver relevant ads. We do not share information that directly identifies you for these purposes.
You can manage your advertising preferences through our cookie settings or opt out via industry self‑regulatory programs.

12. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under the age of 18. If you are under 18, you may only use the Services with the involvement and consent of a parent or guardian. If we learn we have collected personal information from a child without appropriate consent, we will delete it.

13. User Responsibilities

If you receive another user’s personal information (for example, during a transaction), you are responsible for protecting that information and using it only for the purpose of the transaction. When users complete a transaction they have access to each other’s contact and shipping information; this information must not be used for unrelated purposes.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please use the Contact Us page on the Best Pars website. We will respond to your request as required by applicable law.

15. Disclaimer

We strive to provide accurate and up‑to‑date information, but mistakes and typographical errors may occur. All information on our Services is provided “as is” and without warranties of any kind. Nothing on our Services constitutes legal, medical or other professional advice, and you should not rely on any information on the Services for making legal or health‑related decisions. Best Pars is not liable for any loss or damage arising from your reliance on the content of the Services or from any actions or omissions of independent vendors or other third parties. Your use of the Services is subject to our Terms of Use.