Vendor Participation Agreement

Last Updated: October 13, 2025

This Vendor Participation Agreement (“Agreement”) is a binding legal contract between you (“Vendor,” “you,” or “your”) and Best Pars (“Best Pars,” “we,” “us,” or “our”). By registering for, accessing, or using the Best Pars platform, website, applications, or services (collectively, the “Platform”), you acknowledge and agree to this Agreement.

By using the Platform, you further agree to: (a) this Vendor Participation Agreement; (b) our Privacy Policy and Terms of Service; and (c) the terms and conditions of third-party payment processors we use, currently including Stripe and PayPal, and any other payment service providers as determined by Best Pars.

Updates: Best Pars may update this Agreement at any time, with or without notice. The most current version is always posted on our website and is available on request via the vendor contact form or the Contact Us page. Your continued use of the Platform constitutes acceptance of the then-current Agreement.

1. Vendor Eligibility

  • Vendors must be at least 18 years old and have legal capacity to enter binding contracts.
  • Vendors must hold and maintain valid business licences, permits, certifications, and any required government identification to operate legally.
  • Best Pars will verify vendor licences and government ID documents before Vendors may sell through the Platform. Vendors remain solely responsible for ensuring licences remain valid at all times.

2. Use of Platform

  • Vendors may create a profile, list services or products, and interact with clients only after completing registration and verification.
  • Vendors must accurately describe services/products, pricing, availability, and qualifications, and must be available at the times they publish.
  • Vendors must set and clearly display their own return/refund/cancellation policy to clients.
  • Vendors must promptly report any system error, bug, inaccurate or misleading content on the Platform to Best Pars.
  • Vendors are independent businesses and are not employees, agents, representatives, or fiduciaries of Best Pars.

3. Fees and Commissions

  • Vendors agree that Best Pars charges both a flat rate and a commission on sales. The applicable amounts are visible in the Vendor’s dashboard/profile and are subject to change.
  • Continued use of the Platform after any fee change constitutes acceptance of the new fees.

4. Subscription

  • Use of the Platform is free of subscription fees for the first year from the Vendor’s initial registration date (subject to change).
  • After the first year, the Vendor must select and maintain an active subscription plan (as provided in the Vendor dashboard) to continue selling on the Platform. Subscription pricing and plan options are subject to change.

5. Payment Processing and Payouts

  • Vendors may receive payouts only through Stripe or PayPal, or any other payment processor designated by Best Pars from time to time.
  • Vendors must open and maintain a valid Stripe or PayPal account (as applicable) and provide accurate, current financial/banking information to receive funds.
  • Best Pars does not store credit card or bank account details; payment details are provided directly to the payment processor and handled under its terms and privacy policy.
  • Vendors authorize Best Pars and its payment processors to withhold, deduct, offset, or delay funds as necessary to comply with applicable law, address risk or suspected fraud, resolve disputes, or enforce this Agreement.

6. Fund Holding, Release, and Disputes

  • Best Pars may hold funds for a minimum of two (2) weeks after an order/service is marked “complete” before releasing funds to the Vendor.
  • Best Pars may extend the hold period in cases of dispute, chargeback risk, fraud prevention, or other risk-based reasons.
  • In the event of a dispute between client and Vendor, Best Pars, in its sole discretion, determines if/when funds will be released, returned, or otherwise handled, including partial releases.
  • Fund release requests may be limited by frequency and amount. A per-request fee (subject to change) applies to each payout request.
  • Funds are typically released when (i) the order/service is marked complete; and (ii) any applicable hold/grace period has elapsed; and (iii) no dispute or risk flags are pending.

7. Taxes

  • Vendors are solely responsible for determining, collecting, reporting, and remitting any and all taxes associated with their sales or services.
  • Best Pars does not calculate, collect, or remit taxes on Vendors’ behalf.

8. Vendor Responsibilities

  • Provide services/products with reasonable care and skill and in accordance with published descriptions and timelines.
  • Maintain valid licences and notify Best Pars promptly if the business closes, a licence expires, or the Vendor loses eligibility to provide services or sell products. Notification must be sent through the vendor contact form or the Contact Us page.
  • Keep all client and transaction data secure; do not disclose, sell, or share personal data except as necessary to fulfill the transaction and as required by law.
  • Do not present yourself as the face, spokesperson, or representative of Best Pars. No media communications or disclosures about the Platform are permitted without Best Pars’ prior written consent.
  • Comply with all applicable laws, including consumer protection, advertising, tax, and privacy/data protection laws.

9. Content and Intellectual Property

  • Content created by the Vendor for listings (descriptions, images, videos, documentation) remains the Vendor’s property.
  • By providing any content (including YouTube or other video content) to the Platform or to Best Pars for use, Vendor grants Best Pars a perpetual, worldwide, transferable, sublicensable, royalty-free licence to use, reproduce, modify, adapt, publish, distribute, publicly perform/display, and monetize such content in any media or channel (including websites, apps, email, social media, and advertising/marketing platforms).
  • Best Pars owns all derivative works, compilations, and marketing materials created from vendor content.

10. Refunds, Returns, and Client Policies

  • Vendors must maintain and clearly display their own return/refund/cancellation policy to clients and are responsible for administering such policies and for all related communications.
  • Best Pars is not a party to client-Vendor refund or return decisions and is not responsible for enforcing Vendor policies.

11. Account Suspension and Termination

  • Best Pars may suspend, restrict, or terminate any Vendor account at any time, for any reason or no reason, with or without notice, explanation, warning, or grace period.
  • Vendors may close their accounts by contacting Best Pars via the vendor contact form or the Contact Us page.
  • Termination does not relieve the Vendor of obligations incurred prior to termination. Provisions that by their nature should survive termination (including fees due, IP, confidentiality, limitations of liability, and dispute resolution) shall survive.

12. Confidentiality and Data Security

  • Vendors shall protect all non-public information about the Platform and shall not disclose such information to any third party without Best Pars’ prior written consent.
  • Vendors shall protect client personal data and use it only for the limited purpose of fulfilling the transaction, consistent with applicable privacy laws and our Privacy Policy.
  • Any suspected or actual data breach involving client information must be reported to Best Pars immediately.

13. Limitation of Liability

  • To the maximum extent permitted by law, Best Pars is not liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data arising out of or related to the Platform or this Agreement.
  • Best Pars is not liable for disputes, claims, or transactions between Vendors and clients. Vendors use the Platform “as is” and at their own risk.
  • In no event will Best Pars’ aggregate liability exceed the greater of (a) the total fees paid by Vendor to Best Pars in the twelve (12) months preceding the event giving rise to liability, or (b) CAD 100.

14. Governing Law and Dispute Resolution

  • This Agreement is governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles, and applies globally.
  • Vendor–Client disputes: Vendors and clients act independently of Best Pars; any dispute between them is outside Best Pars’ responsibility and must be resolved directly between those parties.
  • Disputes involving Best Pars: Any dispute between Best Pars and a Vendor shall be resolved either (i) in the courts of Ontario, Canada, or (ii) by binding arbitration in Ontario, at Best Pars’ sole discretion.

15. Amendments and Access to Agreement

  • Best Pars may amend this Agreement at any time, with or without notice.
  • The most current version is always available on the Platform and may be requested through the vendor contact form or the Contact Us page.
  • Your continued use of the Platform after any update constitutes acceptance of the amended Agreement.

16. Entire Agreement

This Agreement, together with the Best Pars Privacy Policy and Terms of Service, constitutes the entire understanding between Vendor and Best Pars regarding the Vendor’s participation on the Platform and supersedes all prior or contemporaneous agreements on the subject.

Acceptance: By registering for, accessing, or using the Platform (including continued use after updates), you acknowledge that you have read, understood, and agree to be bound by this Vendor Participation Agreement.